Useful Information

Glossop Families & the Local Offer

A recent survey with Glossop, parent carers told us that there needs to be an improvement to the information that is available for them and help them access it better.

This is where DPCV, Tameside and Glossop CCG and Derbyshire County Council are working together to get this right for Glossop families. We also need your views and ideas throughout this process to ensure we get it right for you.

If you would like to be involved directly please complete the form below.



New Information

Qwell – The mental health & emotional wellbeing support service for all parents and carers in Derbyshire.

Qwell has been commissioned by the local CCG to deliver free, personalised, online counselling, support and advice to parents and carers across Derby City and County.

Qualified therapists are online 365 days a year. Monday to Friday, from midday until 10.00pm and weekend 6.00pm until 10.00pm.

There is no criteria or referral process. Both parents & carers can access support for any issues they may be experiencing. This may include; self-esteem, bereavement, pressures and anxieties related to lockdowns, suicidal thoughts, friendships, family life, relationships, sexuality etc.

To access support, they simply register at

As well as chatting to therapists on Qwell’s text based service, parents & carers can message the team 24 hours a day, access fully-moderated support forums, online magazine and other self-help tools.

Free, anonymous and confidential #mentalhealth support in Derby and Derbyshire for children, young people, parents and carers. Kooth (11-25 year olds): Qwell (Parents & Carers for u18 yr):



to book email



Follow this link to see the updated SEND Locality Team information:

SEND Locality Team Update Jan 21



Sibs UK

Visit the Sibs website here

The coronavirus outbreak is a challenging time for us all. It is especially challenging for the brothers and sisters of disabled children and adults. Sibs is the only UK charity dedicated to representing the needs of the estimated half a million young siblings and 1.7 million adult siblings in the UK.


Preparing for Adulthood – Some great resources on the Preparing For Adulthood
website. Here is a booklet which you could use to help you think about what is
important to a young person. If your son/daughter has an Education Health and
Care Plan (EHCP) then a focus on preparing for adulthood should be taking place
in Year 9 annual review of the EHCP.  

Emergency Planning – Take a look at this website (Together Matters) They have some really great resources on there,
including templates you can fill in to create your own emergency planning. Many
of us put this off, it’s emotional and difficult to think about what would
happen if we were faced with an emergency and we needed to make sure our
children with additional needs were supported to cope during such an emergency.
It’s hard to think straight in an emergency so time spent in advance could be
very useful in bringing an emergency plan together. There’s also a great
booklet you can download called ‘Thinking Ahead’. 

Changes to the Access To Work programme – Due to covid-19 the Access to Work programme has seen some positive changes.

Derby and Derbyshire Safeguarding Children Partnership – Lots of useful information on this website: Plus there is a specific section aimed at parents
and carers:  

Warm Home Discount Scheme (save £140 off electricity per year) – Have you checked if your electricity supplier participates in the Warm Home Discount scheme? It’s worth £140 off your bill so worth applying for if your family meets the criteria. 



IPSEA have shared updated information on the return to education

New Update Here



Important Transport Information for September 2020

Derbyshire County Council have provided the following guidance for the return to school via transport.  Please click on the documents below:

Easy Read Transport Guidance Sept 2020

Parent guidance Mainstream Sept 2020

Parent guidance SEND Sept 2020



DIASS Annual Report

DIASS have published their report for last year please see link below:

DIASS Annual Report



Derbyshire Educational Psychology Service…..

has developed three training videos for schools to support staff and pupils as they welcome more children and young people back into schools.

These videos cover the effect of stress and trauma, how to thrive in these circumstances and whole school recovery.

Video Link




Other useful websites:

  1.  Local Offer – Coronavirus Links & Support
  2. Local Offer – Financial Information
  3. Turn 2 Us Financial Support and Advice
  4. Max Card Discounts
  5. Qwell – Free Counselling & Wellbeing
  6. Derbyshire Gold Card
  7. Fairplay
  8. Umbrella
  9. New Life Charity
  10. Derbyshire Welfare Benefits
  11. Derbyshire Autism Services A & E Grab Sheet
  12. National Autistic Society – Health Passport

Additional websites for information:

Live Well Exercise

Live Well Eat Well

Live Well Eat Well 5 a day



SIBS UK – Top Tips for supporting your sibling child CLICK HERE

Or check out SIBS full website HERE


Don’t forget to reserve a place on our SIBS Workshop for parent/carers

SIBS Workshop Derbyshire



SEND Locality Team Contact List Update September 2019

SEND Locality Update Sept 19


Know your child's rights to social care support

Know Your Childs Rights




Parent Carer Health and Wellbeing Day – Swadlincote

Fri, 5 July 2019 10:00 – 14:00

Emmanuel Church, Church Street, Swadlincote, DE11 8LN

Join us for our Health And Wellbeing day in Swadlincote, relax with art therapies, tai-chi, mindfulness and “Me Time”

We will be providing free lunch and refreshments.  To find out more and to book, click the link below

Book Here



Ofsted & the Care Quality Commission Evaluation


Ofsted and the Care Quality Commission are evaluating the way in which they inspect local area SEND. They would like to invite parents and carers to comment on their approach to inspection and how they could improve it.


Did you take part in the Derbyshire SEND Local Area Inspection?  Could you share your views to help Ofsted and the Care Quality Commission improve the way they inspect Local Area SEND?  If so, take a look at the information on the link below.

Local Area Focus June 19



SEND Support – What Does it Mean for Your Children Webinar

Please see the below information about the upcoming Contact Webinar on SEND Support – what does it mean for your children taking place on Wednesday 26th June at 12:00 midday.

Please note if you are unable to attend on the day, a recording of the webinar sessions along with relevant documents will be available shortly after the webinar on our resources page.

Contact Logo

SEND Support – what does it mean for your children

Join us for a webinar on Jun 26, 2019 at 12:00 PM BST.

Register now!

The webinar will cover:
• SEND legislation and what it means for your child
• The SEND process in schools – identification and support. This will go into detail about what support a school might provide, reasonable adjustments, one to one support etc
• How should parents be involved?
• How is SEND funded?

After registering, you will receive a confirmation email containing information about joining the webinar.

View System Requirements

New to webinars?

 A webinar is a presentation live on the internet. You will be able to hear presentations live, follow the slides and submit questions for the presenters to answer. You will need a home computer, laptop, tablet or smart phone. You can also join via telephone, although you won’t be able to see the presentation or submit questions. Read this information and guidance document [PDF].

 Details of further upcoming webinars are regularly updated on our Learning and Events page.

 Please note if you are unable to attend on the day, a recording of the webinar sessions along with relevant documents will be available shortly after the webinar on our resources page.


Derbyshire Carers Association

For the latest on Derbyshire Carers training, breaks and events for June/July 2019 see below:

Training, Breaks and Events June/July 2019


IPSEA Newsletter

For the latest news from IPSEA including details of their new name change and some training opportunities please follow the link below

IPSEA May Newsletter

Derbyshire Carers Week

Carers Week highlights the vital contribution made by Carers to their families and communities in providing unpaid care for someone who is ill, frail or disabled.

 By providing unpaid care for someone they know who is ill, frail or disabled, Carers save the economy an incredible £132 billion per year – that’s the same cost as running the NHS. Despite this – and the fact that 3 in 5 people will be Carers at some point in their lives  – Carers often face a lack of recognition in all areas of their lives.

Carers need the information and practical support to be able to care safely without harming their own physical and mental health and to have the right advice and financial support to be able to stay fit and eat healthily.

 Derbyshire Carers Association (DCA), the leading Carers organisation in Derbyshire, is supporting this year’s Carers Week (10-16 June) by organising a host of events all across the county for Carers.

For more information on the events please see below:

candle making 2019Carers week Cromford Boat and Walk 2019Carers week Mercia boat trip 2019BME eventYouth Skills conference

A Youth Skills Conference for the Modern World offering support for children and young people age 11yrs and above to promote positive activities that will increase self-esteem and wellbeing.

For more information please click here

Derbyshire Carers Association

For the latest copy of the Derbyshire Carers Association newsletter with information on Carers week, our trainings and breaks and much more please follow the link below:

DCA Newsletter Spring 2019 Issue 89

Carers in Derbyshire

The first edition of the Carers in Derbyshire newsletter is now available!

 The newsletter is aimed at unpaid / family carers who support someone living in Derbyshire and will share information, news and events.

 You can read the May 2019 edition and also sign up to receive future editions of the newsletter straight to your email inbox on the link below.

Carers in Derbyshire Newsletter

Disabled Living Newsletter

For the latest Disabled Living Newsletter please click here and for the Kidz to Adultz Focus on the Transitional Years newsletter please click here

Derbyshire Carers Association

WoodworkingBody Shop Party



Makaton Training at Ashgate Croft School

For more details and to book please follow the link below

Beginners_workshop_flyer parents 2019


Tegan’s Butterflies in Paradise

A voluntary support group for families with children and young adults who have special needs and disabilities in Derby City and Derbyshire.

For more details see flyers below:

April 2019lunch with the Easter Bunnymessy play flyer 2019Tuesday Meeting dates 2018_ 1911th September , 9th October, 13th November, 11th December2019- 8th January, 12th February, 1monthly meetings dateswhitepost farmDerbyshire Parent Care Voice does not endorse any specific products, websites or information, however we operate this page to share information that parents and carers send to us that maybe of interest to you

Hesley Group

A one-day FREE event (including breakfast snacks, refreshments and a buffet lunch) for parents on the topic ‘Overcoming Trauma and Building Resilience’.

Places are limited so please book early to avoid disappointment.  For more details and to book click here Trauma & Resilience.png

Special Friends

A Belper based support group for children with additional needs and their families.

Spread the word


Bolsover Good Neighbours

Bolsover Good Neighbours befriending scheme has been in operation now for one year!  We are currently taking referrals for people who would like a befriender to visit them in their own homes for a chat and a cuppa.  We are also recruiting Volunteers who would like to be befrienders.

For more details please follow the links below:



Derbyshire Carers Association

Derbyshire Carers are looking for Carers of all ages, their family members and friends to get creative and write ! Poetry, Songs, Short Stories, Jokes, Cartoons and Sketches

Prizes are available for entries in both the adult and children’s categories. All entries will be published in a book.

For more information and to enter please see below:book project


In December, the CYP Learning Disability team,  launched STAMP (Supporting Treatment and Appropriate Medication in Paediatrics) initiative at the Royal College.  The launch was a success, and we heard from two families, who shared their experiences about being prescribed psychotropic medication, to the detriment of their loved ones.  We also heard from Sarah and Owen Thomas, who talked about receiving medication at the right time and for the right reasons, with a positive impact on Owen’s quality of life.

Please follow the link here for more information and also see the attached leaflet below.  We are hoping to get the messages across and contribute to improving the lives of Children and Young People with Autism and/or a Learning Disability, as research shows that they are more likely to be given medication, than any other children and young people.



For the latest Disabled Living’s E Newsletter please click here

Recognising Dyslexia – A Visual Aid

dyslexia poster

Derbyshire Carers Association

Carers wanted to take part in a study looking at the impact of caring.

Researchers from the Psychology Department at the University of Derby are working with Derbyshire Carers Association on several projects to better support carers to effectively manage the multiple demands of caring.

We would like to invite Carers to come and take part in the study looking at the impact of caring and how Carers build resilience.

Researchers from the University of Derby are happy to meet Carers in their own homes, at the University or at a DCA Centre in Derby, Ripley, New Mills or Chesterfield.

This will be a chat about how Carers build resilience and cope with their caring responsibilities.

All research helps DCA as well as other services in planning future support and protecting Carers services.

If you know of any Carers in Derbyshire that you think would like to take part then please pass on this information.

For more information or to volunteer to take part please call Angela Bradley at Derbyshire Carers Association on 01773 833833



For the latest Newsletter from Derbyshire Carers Association please click the link below.

DCA Newsletter Issue 87 Summer

Building Better Opportunities

is a support programme for unemployed or economically inactive individuals aged 16+ (or 15 if NEET) that is designed to prevent social exclusion and to remove barriers to employment. It has 3 complimentary but separate strands:

Towards Work

Money Sorted

Opportunity & Change

Please click on the links above for more information and see the images below.

Towards WorkTowards Work 2Towards Work 3Money SortedOpportunity and Change

Meet the Service – SSSEN

Who are we?

 The Support Service for Special Educational Needs (SSSEN) is a Derbyshire Local Authority Service which aims to ensure the inclusion and achievement of children and young people with special educational needs and build expertise and capacity within schools in Derbyshire.

The Service is led by Belinda James, Head of Service, and made up of 7 teams each with an Area Manager, Senior Teacher(s) and specialist SEN Support Teachers. 

What do we do?

 We work with children in maintained nurseries and infant, junior and primary schools with Special Educational Needs and Disabilities (SEND) as part of the provision in their EHC, GRIP or ETAEYS Plan.  Support from SSSEN is agreed when the child has significant barriers to learning and complex learning needs that meet SSSEN criteria. 

 We will:

  • Assess your child to find out what help he/she may need
  • Work together with you to develop ideas for supporting your child
  • Agree targets with you and school staff for your child to work towards
  • Work with your child individually, within a small group or in class in mainstream nursery and primary schools
  • Provide teaching that is ‘additional to or different from’ their usual class work
  • Keep records of your child’s progress
  • Write a report for the Review of your child’s personalised plan and attend the meeting
  • Provide specialist teaching for your child on at least a weekly basis
  • Take part in regular planning meetings with you and other staff who work with your child
  • Offer advice and training to support school staff in meeting the needs of your child

A Successful Service

 We strive to maintain high levels of knowledge and expertise throughout the service and many teachers in the service hold further qualifications in SEN.  We aim to work in partnership with schools, families and children to provide the best support for the children we work with.  Each year we carefully analyse the progress the children we support are making and the children we support have, on average, made outstanding progress for the last three years.

Every year we ask families, children and schools for feedback on the quality of the service so we can continue to provide high quality support.  Last year the feedback from all of these groups was highly positive.  

Want to know more?

You can find out more about SSSEN on the Derbyshire Local Offer at

Local Offer – SSSEN


What is a Multi-Element Plan

DIASS have kindly passed on the following information.

Provision available to schools in Derbyshire to help avoid fixed-term and permanent exclusions.

Multi-element Plan (MEP) or Well-being Plan (WP): chaired by EPs, initiated by school.

Multi-element Behaviour Plan (MEBP): chaired by a member of the Behaviour Support Service, initiated by school.

MEP’s Fact Sheet – Viewing compatiable with reading on a computer or device

MEP Printable Fact Sheet – Printable version double sided

AFASIC Self Advocacy

Last year we were very lucky in that AFASIC recieved Lottery funding to provide free Self Advocacy training courses.  We decided as a reminder to upload the presentations carried out during those training sessions and a link to the AFASIC website.  We hope you find it all useful.

Afaisic Self Advocacy What can you do Derbyshire

Afasic Self Advocacy Legal foundation Derbyshire

AFASIC Website – Find out more about what they do to help families.

Newlife the Charity for Disabled Children

After Jessica Goodwin from Newlife gave a fantastic talk about the charity at our Annual Empowerment Event, we have all learned a great deal.

Jessica Newlife.jpg

Newlife Charity Website

The Charity can offer a number of different services:

Emergency Equipment Loan Service

Play Therapy Pods

Nurse Helpline for a chat on your down days, to answer application queries and signpost (for starters)

Funding for pieces of equipment

Newlifeable – you can purchase specialist equipment 50% of new prices!  Newlifeable

Search their website for all what they offer and how they get funding.

Some of Our Stands





Check out Umbrellas Website


Derbyshire Information Advice & Support Service


TEL: 01629 533668


(formerly Derbyshire Parent Partnership)

They also now have their own Facebook page, visit it here DIASS Facebook Page


Contact A Family

Social Care Services leaflet

Getting Social Care Services


Derbyshire Constabulary 

Derbyshire Constabulary has a telephone number that can be
used when you need the police, and it is not an emergency.
This local rate number is especially for people who have a
disability or illness that affects their telephone use, or who
may become confused or agitated during prolonged or
stressful circumstances.
For example, if you want to ask a question, get some
information or want to report a crime such as reporting a
Hate Crime, lost property or criminal damage.
Derbyshire Constabulary
Care Card Service

or for further options visit

Derbyshire Constabulary Card Services


Our AGM and Empowering Parents event was on Friday 18th March 2016, several professionals gave presentations and information, Please see the links before for copies of these

Umbrella Independent Support Team Derbyshire parenst carer forum

IPSEA regional session JH x 1

Parent carer forum AGM Healthwatch

We will be putting together all the information, and feedback you gave the forum on the day and will update this section with that as soon as possible. Thank you to everyone who attended the meeting.

Personalisation and Personal Budgets information. 

At the forums in January we are talking about personal budgets, part of this we will talk about personalisation, some of the information packs had filled in examples of personlisation toolkit, these are available on Derbyshire Local Offer website as blanks that you can download and edit. The link to the page is below:

To help you fill them in, there are some completed examples in the links below, however as these are about your individual child/young person, some parts may not be applicable and some parts might want adding too, Remember is about your child/young person and your family, we are all different. 

Action Plan DR

All Three Houses DR

Communication Chart DR

Communication feelings DR

Fairy and Wizard Tool

Favourites DR

Gifts and abilities DR

Good Day Bad Day -Daisy Rose

Hopes and Fears Daisy Rose

Hopes and Fears Mum

How I am in school hints and directives

How I am in school Title page

Ideas Daisy Rose

Important to and for Daisy- Photos

Important to and for DR


Involved professionals-Daisy Rose

Like and admire -Daisy Rose

My Amazing Day DR

My Lifeline Daisy Rose

My Medical Needs hints and directives

My Medical Needs Title page

My Routines DR

One page profile Daisy Rose

Problems DR

Relationship circle

Safety House DR

Working Not Working

Sesame Street 

The makers of Sesame Street have developed a website specifically aimed at families with children on the autistic spectrum

Family Fund Grants 

If you are raising a disabled/seriously ill child/young adult (aged up to 17 years), you may be eligible to apply for a grant from the Family Fund

GP Health Checks for over 14 year olds 

We received the following information from Contact a Family that may be on interest to some families and young people .  For young people over the age of 14 years, they are able to access a yearly check up with the GP if they have a learning disability.  Evidence shows that young people with a learning disability often have difficulties accessing health services and face inequalities in the service they receive. Some steps have been taken to improve the situation, such as the introduction of annual health checks for those with Learning Disabilities, but one of the key challenges is that many of this group are not actually known to their local GP. Increasing the number of young people with learning Disabilities who are on their GP’s LD Register, will help to ensure that better and more person centred health care will be offered to this group. Please see the link here for more details GP_lD_Register_Letter – the website that will tell you all you need to know about SEN reform.  IPSEA (Independent Parental Special Education Advice) is a registered charity offering free and independent advice to parents of children with special educational needs in England and Wales on:

  • local authorities’ legal duties to assess and provide for children with special educational needs;
  • exclusions of children with special needs/disabilities;
  • actions or inaction by local authorities and/or schools which discriminate against children with disabilities. – The Council for Disabled Children (CDC) is the umbrella body for the disabled children’s sector in England, with links to other UK nations. It is the only national body that brings together the diverse range of organisations that work with and for disabled children to support the development and implementation of policy and practice. Its work impacts on more than 800,000 disabled children and their families. – Contact a Family is the only national charity that exists to support the families of disabled children whatever their condition or disability. Its vision is that families with disabled children are empowered to live the lives they want and achieve their full potential, for themselves, for the communities they live in, and for society. It’s offers support, information and advice to more than 340,000 families each year and campaigns for families to receive a better deal. Subscribe to the Contact a Family and NNPCF parent carer participation bulletin. – The aim of the National Network of Parent Carer Forums is to ensure that good practice, knowledge and shared expertise about parent participation continues to grow and strengthen, and to develop a cohesive and coherent structure to sustain and develop the effectiveness of parent carer forums across England, individually and as a collective voice.


Everybody Hurts 

Everybody Hurts is an organisation that support anyone affected by child to parent abuse.

The web address is: