After receiving lots of information from parents & carers about their experience in trying to get a Social Care Assessment through Starting Point and not being given the correct information or procedures not being followed, we have spoken to Disability Social Care Management and they have requested information from families to evidence where the system is not working. This is for the full assessment to be carried out in relation to Section 17 of the Care Act not the decision made from this assessment.
What we would like you to do is send Lisa Hodgson an email detailing your experience, this will then be complied with all other evidence and discussed with managers on the 21st October. So the information can be compiled we ask for the evidence to be with us by the 18th of October.
Please email Lisa Hodgson
We would expect an update by the middle to end of November.
Thank you for time, we hope to make this process easier for families.